Code of Conduct

Code of Conduct

Music Rights (Singapore) Public Limited (UEN 201824573H), also known as MRSS is a Collective Management Organization (CMO) incorporated in 2018 and registered under the provisions of the Companies Act. MRSS represents the majority of music producers in Singapore and collects music and music video copyrights license fee on behalf of the rights holders.  We make it easier to license individuals and companies to legally use copyrighted sound recordings and music videos.

MRSS currently represents 23 Music Labels in the territory of Singapore.

MRSS is committed to maximizing transparency, accountability and good corporate governance which are fundamental principles as effective collective management and which underpin the IFPI (International Federation Phonograms Industry) MLC (Music Licensing Companies) Code of Conduct.

MRSS Code provides information with standard of integrity, legal and ethical responsibilities.  While this code does not address every situation or answer every question, it is intended to provide guidance on responsibilities and assist in making good business decisions.


1. Legal Framework

Under the Singapore Copyright Act, anyone who wishes to make use of such copyrighted materials or reproduce them for commercial purposes is required to obtain a license from MRSS.

2. Business Ethics

MRSS shall act in the best interests of all members represented by MRSS and shall offer our services and conduct ourselves in a fair, effective and non-discriminatory manner and compliance with the law of Singapore.  We shall refrain from any illegal, unprofessional and unethical conduct.

3. Activities

MRSS strive to collect license fees on behalf of our music labels and distribute the royalty fees to the labels expeditiously and accurately after making provisions for expenses, liabilities, holdbacks or reserves incurred or expected to be incurred in carrying out the operations of the company.

4. Relations with Rights Holders (Music Labels)

Rights holders are allowed to determine the scope (rights, uses, repertoire and territory) and character (exclusive or non-exclusive) of the rights mandates they give to the MLC, with a right to terminate the mandate.

MRSS must keep and maintain up-to-date records of the members and/or right holders it represents in electronic form.

MRSS shall accept new members and/or provide services to all rights holders on a non-discriminatory basis and according to principles of equal treatment.

MRSS is to allow rights holders to terminate the management of their rights wholly or in part with reasonable notice period.



MRSS must:

Interact with users in a fair and non-discriminatory manner and in a way that ensures that right holders receive a fair price for use of their rights.

Establish tariffs that are transparent and based on objective criteria and that fairly reflect both the value of right holders’ rights in trade and the benefits to users of the service.

Require users to report the use of all works/content promptly and accurately using a standardised format and where possible using industry-standard recording identifiers.

5. Governance

MRSS will at all times maintain;

(a) proper and complete financial records;

(b) financial records that are audited annually;

(c) records of the collection and distribution of payments from royalty and licence fees collected    by MRSS;

(d) operating expenditures;

(e) any other amounts authorised by its Constitution. These may include, the cost to promote and support the growth and development of the music industry.  For example, costs of promotional activities, educational programs, cultural funds, donations in support of creators and owners of copyright material, or other charitable purposes; and

(f) Consistent with any applicable duty of confidentiality, MRSS will provide an associated rights holder, on request, with reasonable information about that rights holder’s entitlement to receive a payment from royalty and/or licence fees collected by MRSS.

MRSS will include in its audited financial statements about:

(a)  total royalty and/or licence fees collected during the reporting period; and

(b)  the total sum and general nature of expenses.

6. Distribution

MRSS aim to ensure that the distribution of revenues reflects the actual use of repertoire as closely as possible.

To minimise unclaimed usage is to have good data, and MRSS work closely with rights holders to ensure the MRSS has up-to-date repertoire data. The better the quality of usage reporting from a user, the better the ability to match the usage to their own repertoire data and allocate revenues accordingly.

(a) MRSS to encourage each right holder to put in place processes to provide, in a standardised electronic format, accurate, complete and timely information on their rights, catalogue, and new recordings, including use of industry-standard recording identifiers.

(b) To strive to accurately identify the use of individual sound recordings in performance activities and to distribute monies to all right holders at track level based on actual use and usage reports insofar as it is economically reasonable. Distribution of revenue at track level, based on actual usage in respect of the licensed service to which the revenue relates (or an objectively justified group of licensed services taking into account the revenue received and the nature of the usage), should be the rule as regards to the distribution of revenue for broadcasting activities, whereas general public performance revenue may be distributed to individual right holders using statistical samples, monitoring or background music providers’ reports or using best available proxies, such as radio usage or objective market share information. However, as a principle, costs for using such alternative methods should be borne by licensees rather than right holders.

(c) To distribute collected revenue no later than 6 months after the end of the financial year in which such revenue is collected, and either: a) at least twice per year; or b) at least once a year, in which case MRSS should pay advances to right holders subject to reasonable financial controls, ensuring that such advances do not exceed amounts right holders are due during the relevant period.

(d) To deduct from the collected sums only the appropriate costs of operating MRSS. No additional deductions for whatever reason should be made unless the right holders have agreed to such deductions or they are stipulated by law. MRSS is to provide details of such deductions to members and indicate whether these are statutory or voluntary.

(e) Revenues for unclaimed usage will be re-distributed among the played and claimed sound recordings in the same calendar year. MRSS shall not hold revenues for unclaimed repertoire separately under a general reserve.

(f) The distribution rules and practices applied by the MRSS shall be based on the principle of individual distribution according to the actual use of the sound recordings and they may not directly or indirectly discriminate between right holders on the grounds of nationality, ownership, genre, or otherwise, without objectively justifiable reasons.

7. Operating Costs and Fees

MRSS will maintain, and make available to associated rights holders on request, a distribution policy that sets out from time to time:

(i)   the basis for calculating entitlements to receive payments from royalty and/or licence fees collected by MRSS;

(ii)   the manner and frequency of payments to rights holders; and

(iii)  the general nature of amounts that will be deducted from royalty and/or licence fees collected before distribution.

8. Staff Training

MRSS will take reasonable steps to ensure that its employees and agents are aware of, and at all times comply with, the Code of Conduct and will ensure its employees and agents are properly trained in Singapore’s copyright regime and are familiar with the portfolio of works managed by MRSS. In particular, MRSS will take reasonable steps to ensure that its employees and agents are aware of the procedures for handling complaints and resolving disputes and can explain those procedures to rights holders, Licensees and the general public.

9. Education and Awareness

MRSS will engage in appropriate activities to promote awareness among rights holders, licensees and the general public about the following matters:

(a)  the importance of copyright;

(b) the general role and functions of a Collective Management Organization in administering

copyright generally;

(c) the role and functions of that Collective Management Organization in particular;

(d) will make information about these matters available, on reasonable request, to Rights Holders, Licensees and the general public;

(e) the eligibility criteria for association with the Collective Management Organization, where applicable;

(f) the benefits of association with the Collective Management Organization, where applicable;

(g) the responsibilities of rights holders under the Constitution of the Collective Management Organization and any Associated Rights Holders Agreement, where applicable;

(h) any policies and procedures of the Collective Management Organization that affect associated rights holders;

(i) the benefits to Licensees of obtaining a licence from the Collective Management Organization;

(j) the responsibilities of Licensees under a licence granted by the Collective Management Organization, and under the Copyright Act and other applicable laws; and

(k)  any policies and procedures of the Collective Management Organization that affect Licensees.

10. Complaints and Disputes

MRSS will develop and publicise procedures for;

(i)   dealing with complaints from associated Rights Holders and Licensees;

(ii)   resolving disputes between MRSS and:

  1. its associated Rights Holders; and/or
  2. its Licensees.

MRSS will provide reasonable assistance to an associated Rights Holder or Licensee in the formulation and lodgment of a complaint;

The procedures should recognize the need to be fair to both the person complaining and the Collective Management Organization to which the complaint relates;

The procedures should indicate time frames for the handling of complaints and disputes;

MRSS will provide a written response to a complaint that is made in writing;

MRSS will establish appropriate alternative dispute resolution procedures;